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Scientific Services Group Ltd Privacy Policy

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Our contact details

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Name: Scientific Services Group LTD

Registered Address: 128 City Road, London, EC1V 2NX, UK

Phone Number: 07920 383548

E-mail: Info@Scientificservicesgroup.com

 

The type of personal information we collect

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We currently collect and process the following information:

  • Personal identifiers, full name, address, date of birth and telephone numbers

  • Email address,  location data and IP-related data information

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How we get the personal information and why we have it

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Provide drone survey, HHSRS inspection & Expert witness reports.

  • Provide an accurate quotation.

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We also receive personal information indirectly, from the following sources in the following scenarios:

  • A solicitor or legal advisor nominated by you.

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We use the information provided by the third party in order to produce our report.

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We may share your data with a solicitor referral regarding a housing disrepair claim, only if consent is obtained from you.​

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

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(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at Info@Scientificservicesgroup.com

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(b) We have a contractual obligation.

 

How we store your personal information

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Your information is securely stored.  We keep property inspection reports for 5 years on a secure digital platform. We then dispose your information by deleting the files. All personal information on paper is destroyed within 2 weeks of the surveyor conducting the inspection by shredding information.

 

Your data protection rights

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Under data protection law, you have rights including:

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  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

  • Please contact us at Scientificservicesgroup@gmail.com  if you wish to make a request.

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How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at Info@Scientificservicesgroup.com

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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